Clerk for order processing / Customer Service (m/f/d)

Are team spirit and an independent, precise and responsible way of working your key strengths and are you motivated to develop a long-term career in the field of intellectual property in a multicultural working environment? Then we are looking for you for one of our clients!

Your tasks

  • You are responsible for client contact with internationally operating companies and law firms as well as contact with service providers from all over the world;
  • You will be responsible for the administration of national and international renewal procedures for either patents, trademarks, designs or utility models and correspond with law firms in Germany and abroad;
  • You will manage clients' IP portfolios and your task will be to keep track of official and internal deadlines;
  • Queries and brief searches in online databases, evaluations of internal databases for the preparation of cost estimates and reports as well as the preparation of informative PowerPoint presentations are also part of your duties;
  • If required, you will be responsible for training internal staff (also from other locations) in the formal processing of IP rights.

What you have

  • Successfully completed training in the commercial field (e.g. office management assistant, foreign language correspondent or paralegal) or career changer with ideally several years of professional experience in IP;
  • A quick apprehension, ability to work independently and a strong motivation to want to shape things;
  • Confident in the use of Outlook, Excel and PowerPoint;
  • Enjoy intercultural cooperation;
  • Strong communication skills - fluent written and spoken German and English, French is a plus.

Our client offers

  • The opportunity to develop a long-term career in a fast-growing, multinational company;
  • Working in intercultural teams, in a diverse and international work environment;
  • Flexible working hours to suit your individual lifestyle;
  • The opportunity to act independently and entrepreneurially in your area of responsibility and to benefit from flat hierarchies and short decision-making processes;
  • Company events where you can celebrate success together as one team;
  • A customised training programme as well as individual training and development opportunities;
  • The opportunity to make an important contribution to the business and corporate culture through your personality and daily work.