For one of our clients, a renowned service company in the field of patents and trademarks, we are looking for an ambitious Customer Service Officer (m/f/d) for the Luxembourg office.

Your tasks

• Manage, maintain and update customers
• Client related administration and response 
• Communication through phone, email or online portal
• Online database searches

Your profile

• Professional diploma or qualification in the administrative field (or related) or 3-5 years of working experience in IP or a Customer Service 
• Excellent organizational skills, able to prioritize work and meet tight deadlines
• Excellent communication and problem-solving skills
• Very good command of MS Office (Outlook, Word, Excel, PowerPoint)
• Excellent language skills in English, German and French

Our client offers

• Flat hierarchies with attractive career options
• Development opportunities as well as individual training 
• A multicultural and international environment
• Flexible working hours